Metropolitan Police

The Metropolitan Police Service (MPS) C3i is a project providing a new Command, Control, Communications and information service for the London Metropolitan Area C3i includes a redesign of Command and Control service provision.

• The C3i operational functional configuration will comprise the following elements:

• General Support (GS) – handling demands (other than CCB calls) but not those those coming in over radio;

• Central Casualty Bureau (CCB) –handles demands from members of the public regarding victims of major disasters, and providing support to the scene commander and major incident investigation teams;

• Operational Monitor (OM) – handling demands from operational resources via radio and Mobile Data (but not telephony) and managing the deployment and support of those resources;

• Special Operations Room (SOR) - providing a dedicated command and control service in response to planned or spontaneous large scale incidents;

• and Supervision – supervising the handling of any demand, and specifically those made by members of C3i staff who need help in identifying or implementing business processes.

C3i will deliver a ‘Centralised Borough Designated Despatch’, which relocates despatch facilities from 32 Borough Control Rooms into three communications centres at Lambeth, Hendon, and Bow.