LOCKHEED MARTIN SELECTED BY ROYAL MAIL TO LAUNCH ONLINE
POSTAGE SERVICE
26 November 2002
HAVANT, United Kingdom – 26 November 2002 – Lockheed Martin
has been selected by Royal Mail to develop, operate and support
an online postage (OLP) service for the United Kingdom. Online
customers will be able to purchase and customize their postage
via the Internet.
The agreement is an amendment to the UK Address
Interpretation (AI) programme for which Lockheed Martin is the
prime contractor. AI automatically recognises the address of
mail pieces and identifies a precise location to which mail
should be sent. Under the terms of the contract amendment, Royal
Mail and Lockheed Martin will share revenue gains the OLP
service may generate through to 2007.
The new OLP system also will be integrated with popular
Microsoft® desktop applications, such as Microsoft Office®. When
a subscriber orders postage online, an indicia – or the digital
postage mark – is produced and applied by the user to the item
being mailed.
These indicia, which have traditionally been a stamp, bar
code, meter mark or prepaid postage symbol, will be replaced
with one icon, containing predetermined information such as
delivery and return address information as well as customer
identification.
“In addition to being an efficient way to purchase and track
postage expenses, OLP will permit sender and receiver delivery
time and location preferences to be processed automatically,”
said Lockheed Martin Distribution Technologies President Judy F.
Marks.
Initiated this month by Royal Mail, Lockheed Martin’s OLP
prototype development will begin immediately with channel trials
expected by spring, and a nationwide rollout of the new service
scheduled for the autumn of 2003. Royal Mail’s OLP channel
initially will target home office users, small businesses and
small-to-medium enterprise markets.
The OLP programme is an innovative component of Royal Mail’s
emerging strategy to produce highly efficient and
customer-oriented products and services that can be accessed via
the Internet. Royal Mail goals include making its postal
services convenient and faster as well as easy for customers to
access.
“The postal market of the future will reflect a strong focus
on providing a mail service for the individual customer,” Marks
emphasized.
Lockheed Martin, working with German-owned software service
provider GFT Technologies AG, will be responsible for providing
Royal Mail with a Web-enabled postage-purchasing product based
on an existing and successful OLP system currently available in
Europe. Once deployed, Lockheed Martin will maintain and support
Royal Mail’s OLP service from its operations in Havant, England.
“An online postage indicia has the ability to carry both
sender and recipient information, and it is this ability to
carry more information, together with the ability of AI to read
and process this data, that will form the enterprise information
backbone required to give mail users control of their postal
service needs in the future,” Marks said.
According to Marks, Lockheed Martin specifically designed the
United Kingdom’s AI system to identify additional information
from a mail piece such as OLP indicia. “It is this inherent
ability to recognise and accurately sort new products flowing
through the mainstream, combined with an ability to integrate
and manage the information, which makes AI fundamental to the
successful introduction of an OLP channel in the United
Kingdom,” said Marks.
Lockheed Martin was awarded the £131 million AI contract in
1999. The programme is managed from Lockheed Martin’s Havant
facility. The solution that Lockheed Martin created uses
primarily off-the-shelf commercial offerings – some of which
were developed for the U.S. Postal Service – that are integrated
and enhanced to solve the specific needs of Royal Mail.
The AI system is capable of recognising characters, words and
numbers regardless of whether they are typed, printed or
handwritten. It has been specifically designed to cope with the
very wide range of handwriting styles and address formats found
in the United Kingdom. AI integrates Royal Mail's existing
systems to improve the amount of mail sorted automatically.
Lockheed Martin Distribution Technologies designs, produces
and integrates mail automation, material handling, recognition,
and information processing systems for postal services, package
delivery operations, corporate mail centres, and distribution,
fulfilment and manufacturing centres worldwide. Distribution
Technologies is a unit of Lockheed Martin Corporation, Bethesda,
MD, USA.
# # #
Contact:
Chris Trippick +44(0)23 9244 3739 (mob) +44 (0)7905 356 646
or Janet Gottfredsen 001 607 751 5983
For additional information on the Lockheed Martin
Distribution Technologies visit:
www.LMDTech.com
Microsoft and Microsoft Office are registered trademarks
of Microsoft Corporation.
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