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Lockheed Martin is a world wide organisation, principally engaged in the research, design, development, manufacture, integration and delivery of advanced technology systems, products and services. This breadth of skills provides the basis for specialist solution provision for our Government customers.

Our 1,500-strong UK employment base is predominantly technical (~83%). We employ over 140,000 permanent staff worldwide. Globally, we provide complete end-to-end solutions from initial options assessment and solution development, through design and development, to integration and in-service delivery and support.

Many UK Government requirements have parallels in other parts of the world. We frequently leverage a great deal of our worldwide skills and expertise through our reach-back processes in order to provide in-depth analysis and specialist solution provision to the UK Government. Our customers are predominantly central and local Government.

As a technology company that focuses heavily on Information and Communication Technology (ICT) solutions, we have been responsible for the end-to-end delivery of major UK public sector and MOD projects. As a prime systems integrator, our strength is in providing solutions that are tailored to meet the business requirements of the customer. While we utilise ‘off the shelf’ components in our solutions we find these rarely meet the specific and exacting needs of the customer. Since we do not manufacture ICT platforms we are able to offer unbiased solution recommendations to our clients.

Framework Offering - Lot No. 6

Web Design Development and Content Management

We provide an end-to-end capability for all aspects of web design, development and content management.

In our role as lead systems integrator, we bring considerable experience in dealing with central government. The features of solutions delivered to our particularly demanding customer base are related to the size of the resulting ICT deliverable, responsiveness to users, data security and our excellent support arrangements. We have the strength in depth to deliver these major national projects.

Our specialist solution provisions are not aligned to any specific products or platforms. We advise our customers on the optimum performance and cost efficient solution for the requirements, accepting that on occasion our clients may insist on a particular application or platform to integrate with existing architectures. Any contractual commitments or commercial ties with hardware or software vendors are therefore project specific.

We have also provided many web-enabled applications as end-to end solutions. For example, JAMES, the Joint Asset Management and Engineering Solutions, allows the British Army to manage all its wheeled and tracked vehicles. It provides the users with activity planning, equipment allocation and management, to examine which vehicles are ready for use, and which are being serviced. When fully deployed, JAMES will provide data about the state of the MOD’s vehicle fleet.

We have also provided web applications for international Air Traffic Management, such as AUGUR and WGS84. AUGUR is a web based application which provides aircraft operators using stand-alone GPS (Global Positioning System) with predictions of GPS availability. AUGUR performs complex calculations to determine signal strength and the location of GPS satellites which can be used to provide reliable navigation coverage at a specific location or for a given route.

Our capability includes:

• Web sites;
• Web based logistic solutions;
• Web enabled database applications;
• Secure web applications;
• Web based shared data environments;
• Web enabled collaborative working environments;
• Automated data supply from remote sites;
• Web-based GPS signal availability tools;
• Web based training and simulation systems.
 

Framework Offering - Lot Number 8

e-Transaction Services

We are a leader in e-transaction services and provide solutions that integrate suppliers, customers and employees into collaborative working environments. We are also a strong proponent and proactive implementer of collaborative environments, encompassing such productivity improvements as secure virtual conferences, work group collaboration and common portals from which employees can easily access important corporate resources.

We have provided e-transaction services to many diverse organisations such as NATO and the UK Mental Health and Learning Disabilities Forum. One example is SmartStamp™ for the Royal Mail.

SmartStamp™ is a Royal Mail product which allows users to print a postage mark directly onto envelopes and labels, using their own PC and printer. Postage marks can be personalised to include corporate logos and advertising slogans. The system integrates with commonly available PC address books and can be used as part of a mail-merge capability. The service is accessible via the Royal Mail’s e-business web portal. From the portal, users can download trial software; create an account; credit the account and monitor the account spend. We identified the requirement, prepared the business case, designed and implemented the solution. Today, we provide continuing support for the portal and the workstations.

To achieve integrating the SmartStamp™ business into the Royal Mail’s existing business processes, we designed and configured manual revenue protection workstations and rolled them out to all 72 mail centres. The work stations read the SmartStamp™ image, which is effectively a 2d barcode, perform security and anti-fraud checks, and reconcile the postage paid with the user’s account. We then integrated the workstations into the Royal Mail’s existing address interpretation system.

We have provided the following end-to-end e-transaction services:

• Collaborative working environments; • Shared data tools and databases; • Real-time secure data management systems; • Logistic fleet management systems; • E-purchasing portals; • E-reconciliation and settlement solutions; • Network infrastructure design and build; • Web based electronic cataloguing tools; • Web-based purchase order tools.
 

Framework Offering - Lot No. 9

Application Development:

We have the largest concentration of software expertise in any one organisation anywhere in the world. Lockheed Martin organisations currently hold five Carnegie-Mellon Software Engineering Institute’s Capability Maturity Model (SEI CMM) Level 5 accreditations, and the only Systems Engineering CMM Level 5 credential.

Our experience covers a broad range of business, scientific, and mission systems for enterprises of all sizes and degrees of complexity. By adhering to the rigorous standard of the Capability Maturity Model for the software development lifecycle, we speed up, not slow down, the design, development and delivery of our customers' systems. Minimizing defects and the need for rework, our processes allow us to consistently deliver the highest quality software products and services while meeting our customers' schedule and budget requirements.

We have considerable application development expertise, not only in the Defence and Air Traffic Management arenas, but also in areas such as the Royal Mail. For example, we developed an address interpretation system for the Royal Mail. This is a nationally deployed IT solution providing Royal Mail with machine printed and handwritten address recognition and data warehousing services for its nationwide mail processing infrastructure. The system integrates multiple optical character recognition technologies with large scale manual data entry facilities and mail piece data management. We manage and support the Address Interpretation Control Centre which provides 24x7 IT support, helpdesk and operational support to the fielded AI System as part of a measurable Service Level Agreement on system availability.

End-to-end applications we have provided include:

• Air traffic management solutions;
• Tactical data link analysis;
• Synthetic training environments;
• Postal sorting solutions;
• Hand-written character recognition interpretation;
• Training simulators;
• High reliability and integrity systems;
• High availability systems;
• Asset management systems;
• Highly secure applications;
• Safety critical systems;
• Real-time data systems;
• Electronic chart displays.
 

Framework Offering - Lot Number 11
 
EDRM

We have considerable knowledge of Electronic Document and Records Management (EDRM) solutions from inception to delivery.

We provide a complete end-to-end EDRM service, including security issues, training and management of staff, the management of high volumes of data with complete accuracy, the inputting of information from diverse sources and different media, and the implementation and management of storage area networks.

Over a period of some ten years, we have deployed solutions for national Census projects. Each solution has been built on both the success and the lessons learned from the previous Census. We feel that the Census work is particularly relevant in demonstrating our end-to-end capability ensuring cost effective and time critical delivery of benefits.

As a prime systems integrator, our strength is in providing end-to-end solutions that are tailored to meet the business requirements of the customer. .

We have provided the following end-to-end EDRM solutions:

• Census solutions; • Spares availability systems; • Supply chain systems; • Logistic information systems; • Data warehousing; • Data mining tools; • Shared data environments; • Large volume data management – inputting, scanning, analysis; • High speed optical character recognition; • Secure record storage; • Large data storage area networks (routinely in excess of 23 terabytes); • Internet response systems; • Record searching; • National electronic data archives; • Data warehousing.

The particular features of solutions we have delivered to our demanding customer base are related to the size of the resulting ICT deliverable, responsiveness to users, data security and our excellent support arrangements. Major systems that we have supplied have often required extremely high levels of availability. This has resulted in programme management and monitoring arrangements related to contractual service level agreements. Lockheed Martin has the strength in depth to deliver these major national and international projects, drawing on our worldwide resource pool.

 

For more information on our Specialist Solutions capability:

Dr Rob Nayler
Lockheed Martin UK - Simulation, Training and Support
2nd Floor
Chester House
Farnborough Aerospace Centre
Farnborough
Hampshire
GU14 6TQ

Tel:    01252 553380
Fax:   01252 553341

Email: robert.nayler@lmco.com

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